COMMUNICATE TO MOTIVATE!

As a manager, Ralph was sick and tired of the time he had to spend on employee conflicts, teamwork and attitudes.  As soon as one fire was out, another flared.  This continuous band-aid routine ended after Ralph used MOVVE™ to connect with his people.  They now keep their focus on their job and resolve their own […]

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Attitudes & Actions Speak Customer Service!

Having great customer service is the desire of every business owner, CEO and manager.  WHY?  Profits.  Nothing tops customer loyalty for improving the bottom line.  Now getting everyone to deliver that customer service…  Well, that’s the rub.  So, here in this two minute video is the answer.  Proceed with this picture that shows all, tells […]

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The Staff Development Illusion

Information, education, knowledge…  These are all thought to be the keys to the kingdom.  With these on your side you will get ahead, you will get what you want and have the success you always dreamed about.  Happy endings abound. This is what staff development is all about.  Trainings, seminars, workshops…  These are all chock […]

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