Avoidance Arouses Betrayal

THE TALKING TRUTH Avoidance is that unspoken lie you use to shield yourself from stress.  The belief is: “If I avoid it, I won’t be bothered to do anything, and it will eventually go away.”  This may sound irrational, but it’s the mantra for so many that duck, dodge and disappear when you want to […]

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Freeing Fears & Failures

THE TALKING TRUTH We’ve all heard words of wisdom and encouragement after experiencing defeat.  Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work.”  Another saying is “fall seven times, stand up eight.”  Seems we’ve got the smarts and advice, just not the desired behavior.  After all, it’s not our […]

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Attitudes & Actions Speak Customer Service!

Having great customer service is the desire of every business owner, CEO and manager.  WHY?  Profits.  Nothing tops customer loyalty for improving the bottom line.  Now getting everyone to deliver that customer service…  Well, that’s the rub.  So, here in this two minute video is the answer.  Proceed with this picture that shows all, tells […]

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