The Triple A Energizes

Tom gave me a call yesterday because he was working with a person whose get up and go, got up and went.  Tom originally had been impressed with Ray’s ability to enter a room and charm everyone with his wit and personality.  Toss in the fact that so many people know and like him, and Tom knew that training Ray to be an sales agent would be a profitable win-win.  Sure, he had fallen into tough times personally and financially, but Ray had been a top salesman in another industry.  The future looked so bright sunglasses would be needed.

That was two months ago.  Hence, the phone call.  I reminded Tom of one of our MOVVE!™ Actions called the Triple A.  It is a powerful energizer that motivates productivity.  The Triple A stands for Awareness, Attitude and Action.  Using it on someone causes them to focus on accomplishing something that they want.  They succeed with a burst of energy and behavior.

The Triple A is a Receiver asset.  Now, what I mean by that is everyone, as Tom reminds me, is tuned to that same radio station, WIFM.  “What’s In It For Me.” That’s right, reality tends to be a selfish quest.  We are more likely to take action when we directly benefit.  Unfortunately, managers, family or friends usually speak as Senders preaching about the rewards and profits there are to be gained.  That’s the usual way we talk, we send.  Short, simple and direct.  Connect the dots for someone else so they realize the error of their ways and they’ll start doing the right things.  That’s a Sender philosophy.

If you tell someone what to do and they do it, your work is done.  Mission accomplished!  Hey, I love that KISS method.  “Keep It Simple Silly.”  However, when that Sender approach fails, make a MOVVE!™ to LISTEN!  So, when applying the Awareness step of the Triple A, you would say, “So, one thing that is really important for you to accomplish today, something that you really WANT to get done today is…” No matter what you the manager, family or friend KNOW what they SHOULD do, you are setting the stage to listen to what they WANT.  So when you use the Triple A you are the Receiver.  You’re the listener who helps the Sender play out WIFM.

The next A is Attitude and this is the emotional driver that cues behavior.  So, after they give you an answer, you reply with a Rephrase and another Fill-In-The-Blank.  “GREAT, and when you accomplish it, what that would really MEAN to you is…” Remember, you are channeling their WIFM feelings so when they answer, you use another Rephrase and Fill-In-The Blank.  “THAT’S TERRIFIC, so then you’d feel…” Again, you are the Receiver who believes that “I am here for you.” Your tone, gestures and vocal inflection conveys the authenticity of a genuine Receiver.  Since Senders are tuned to WIFM, it’s imperative that you listen to what they want and boost it with their own feelings.  They now have the energy to do something.

The final A is Action.  So, stay as a Receiver and speak with yet another Fill-In-The Blank.  “So, the first thing you need to do to get this going would be…” So, listen to what they want, fuel them to visualize what accomplishing it would mean to them, and set the stage for action by hearing what they’ll do first to ensure their success.  The next day you ask how their efforts went and then do another Triple A to demonstrate that results are all about their Awareness, Attitude and Action.  A good Receiver tunes in to Senders on WIFY – “What’s In It For You.”

Triple A is a MOVVE!™ asset used by a Receiver.  It works!  If you need help with your Receiver language or emotional intelligence drivers, contact me and I’ll help you make your MOVVE!™

Here is my contact info:

James Cox M.Ed., (509) 947-1694  James@the-empowerment-group.com

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