Corrupted Communication is Costly

Solving a mystery is an attraction and satisfaction.  Finding out “whodunit” is a lure that draws us to read books, watch movies and TV specials where people “break their silence” to reveal secrets.  We want to be a Sherlock Holmes discovering the answers to problems and challenges.

If we run a business we want soaring profits but not an Enron debacle.  A manager wants employees to avoid all those drama diversions and just do their job.  Every parent wants the answer to bullies, drugs and danger.  Mysteries, problems and challenges galore!

For those who usually go to the back of the book to discover answers, let the cheating begin.  Of course, answers will just whet your appetite to the why and how, especially if they seem incredible, untrue or just too simple to believe.  So let’s unravel the mystery to Enron, work routine violations and our children’s involvement in bullying, drugs and disregarding parental warnings.

Getting an answer to a confounding question creates an enigma of even more questions.  They searched for more than 70 years.  When they finally found where the Titanic sank, a tidal wave of why and how questions roared in.  Our inquiring minds want to know everything!  If an answer isn’t the right answer, then satisfaction is lost as well as the ability to prevent repeats.

Since Enron, the number of other corporations committing fraud has been titanic.  Why?  How?  We’ve enacted laws, procedures and safeguards to prevent this type of corporate abuse.  The obvious truth here is that the bottom line answer for the Enron greed hasn’t been discovered.  Let’s take out that Sherlock Holmes magnifying glass and look deeper.

Businesses offer products and services to make a profit.  What makes these products and services productive is the people who run the business.  Their productivity is based on “peopletivity.”  Peopletivity is the interactions of people within an organization.  When people interact, they communicate. Peopletivity is the everyday hustle and bustle of people doing their job.

Communication is what connects individuals to teams.  This teamwork generates the productivity that produces profits.  So, peopletivity creates productivity and thus, profits.  All businesses pursue a high level of productivity to achieve their goals.

Usually businesses don’t violate laws, policies and procedures in the pursuit of profits.  People within a business are the ones who commit crimes.  How do they hide this from their co-workers?  Their system of communication doesn’t empower a unity of honest teamed productivity.

Communication that brings out the best productivity in people is open, visible and transparent for all to use.  Communication that darkens clear transparency means that there are hidden agendas, subversive actions, muted emotional intelligence with skills, resources and rewards being absent or sullied.  When communication is corrupt, it creates an aberration of peopletivity that often is never addressed.

There were many people within Enron that knew things were amiss.  Their voices were silent or not heard by the few who were driving Enron out of bounds.  The few were able to blind the many because their whole communication system wasn’t open, visible or transparent.

There are six communication keys that sustain peopletivity in the pursuit of productivity.  Our Diagnostic Matrix below highlights problems that appear when any of those six communication keys are missing or corrupted.

Confusion reigned at Enron as people wondered what the heck they were doing.  Constant changes was the normal work interruption because plans weren’t being followed.  Many employees exacerbated problems as tensions rose and anger erupted when any return to regular routines was short lived.  The problems were visible, but not the communication to confront them.

The Enron fiasco could be seen, heard and felt by anyone who wasn’t wearing communication blinders.  The cesspool of distorted peopletivity was recognized by others outside of Enron and eventually the authorities.

Movve™ is the procedure of Elite Motivation using specialized communication and emotional intelligence skills to rally “people-tivity” to sustain teamwork, productivity and goal success.  Our Movve Diagnostic Matrix offers a visible and transparent view of communication keys essential for creating success and profits.  Being able to easily and quickly identify communication fallouts as they arise, ensures peopletivity and productivity remains on track.

A manager who hears confusion from his staff brings everyone’s focus to the goals of the unit or team – their job goals and the company’s overall destination.  When promise or potential slips, an action plan storyboards their pursuit of better behaviors.

Whenever policies and procedures are being frayed with negativity, it’s time to fine tune attitudes with emotional intelligence.  Improving solution skills and resources calms anxieties and transforms anger to directed determination.  Add win-win rewards to progress and a culture of continuous improvement ensures productivity and profits.

Parents who hear their children’s confusion and desire to know their purpose, help establish goals that unite everyone into a family connection.  Their action plan involves everyone’s contribution to sustain direction and efforts especially with today’s roadblocks of bullies and drugs.  Feelings are heard and expressed with emotional intelligence.  Instead of acting out in childhood sabotage, communication ensures listening and opens the door to needed skills and resources.  Feelings get soothed with rewards that build a renewable family dynamic of trust, love and home.

Talking seems simple.  It’s what we do everyday.  Having a talking practice that communicates teamed people-tivity into productive success seems to be a no-brainer.  Isn’t this the Movve™ any business owner, manager or parent would want to make?

You don’t have to be Sherlock Holmes to figure out that communication is the key to productivity and profits.  The mystery of how to energize a better bottom line ends when you make your Movve with Elite Motivation!

 

My first book, Elite Motivation, can be found on Kindle and Amazon.  Follow this link to find out about it: goo.gl/OPZXsp

My Guidebook, which offers a graphic filled step-by-step format can also be found on Amazon and Kindle.  Here’s the link:  MOVVE – The Five Keys of Elite Motivation

Contact Jamie Cox M.Ed., (509) 396-4307, email: themovve@charter.net or at our website: themovve.com  Discover MOVVE™ our procedural application of Elite Motivation that walks the talk of messages, information and knowledge.

 

 

 

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